BUILT AROUND REAL
EVENT SITUATIONS.
Five situations that recur across live events, and the operational question each one raises for the team responsible for safety.
When the network can't keep up with the crowd.
A large event experiences severe network congestion — tens of thousands of phones competing for the same cell towers. Calls drop, messages queue, and apps that depend entirely on the internet go quiet at the exact moment they're needed most.
- GigRadar's architecture is designed around the assumption that cellular connectivity will degrade at scale, not the assumption that it won't.
- Bluetooth mesh relay is built and shipping for the moments that matter most: an SOS or show-stop alert broadcasts device-to-device between nearby phones — multi-hop, no internet required.
- Broader squad connectivity — live location, chat — still depends on a network connection today; the mesh layer currently covers emergency alert relay specifically.
Density changes fast — visibility has to keep pace.
Crowd movement can shift rapidly around a venue zone — an exit surge after a headline set, a bottleneck at a gate, a section filling faster than expected.
- Zone-based occupancy tracking flags a zone approaching its capacity limit, with a warning that clears once density drops back down.
- The nearest available security or medical personnel are visible on the same operational map as the zone that's flagging.
Every second between report and response counts.
An attendee requires assistance — a medical event, an injury, someone who's become unwell in a crowded area.
- An incident can be reported with a type (medical, security, crowd and more) so it's routed and prioritised correctly from the start.
- Unacknowledged incidents can automatically escalate after a configurable window, so a report that's been missed doesn't sit silently.
Losing your group shouldn't mean losing each other.
Friends or family become separated inside a large event — a common, usually low-stakes situation that can escalate quickly for a minor, or at night, or in an unfamiliar venue.
- Squad members can see each other's live position and set a safe zone, so regrouping doesn't depend on a lucky phone call.
- A one-tap SOS reaches the rest of the squad instantly if someone needs help finding their way back.
One incident, several teams — one picture.
Security, medical and event operations often need to coordinate around the same incident at once — each with a different role to play and a different radio channel to be on.
- Command staff see the full incident lifecycle — reported, acknowledged, resolved — in one place, with who's assigned and when it was escalated.
- Marshal and medical dashboards surface the incidents relevant to their role and zone, in real time, from the same underlying record.
RECOGNISE ONE OF THESE?
Talk to us about how GigRadar fits the situations your team actually deals with.